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about 1 month ago Admin wrote...

Helpy Pro

Admin replied...

Safeguard your customer support data without compromising on providing a heroic customer support experience. Helpy Pro is the self-hosted customer support platform engineered for companies that are serious about security, privacy, and compliance. Designed for on-premise and private instance deployments, Helpy Pro lets you avoid vendor lock-in, own your data, and integrate with the tools you already use to keep your data safe.

About the Droplet

This DigitalOcean marketplace droplet gives you instant access to the free tier of Helpy Pro. This includes the core open source ticketing features for 3 agents.

Core Features

Convert incoming emails to support tickets which appear in your agent inbox
Provide a customized help center where customers can submit or track previous requests
Organize tickets with tagging and team groups. Assign tickets to agents and teams.
Quickly locate tickets using the integrated ticket search
Manage and organize customer tickets with Merge and Split
Manage your customer contacts with the integrated customer CRM
Support for 20+ languages
Helpy Pro can be upgraded to a full version with the addition of a license code, which unlocks features designed for scaling businesses, including:

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